Live Auction Group - iCollector

Live Auction Group - iCollector

Standard Services:

We don't slice and dice... we provide our customers with all our standard tools and services in all our packages.
Top notch software and service without any fuss.

  • Auction administration system. (Auction management, bidder management, item & image management,
    bid management, invoicing, and more.)
  • Live auction capabilities, and access to the live auction admin application.
  • Free & automatic updates. We're always working on further improvements and feature additions,
    an you get them free and automatically.
  • Secure, reliable and always improving. Our system is fully maintained and hosted in the "cloud",
    meaning you don't have to worry.
  • Dedicated account managers.
  • 24/7 support services for your auctions.
  • Technical support for your bidders.
  • Free training sessions to help you get started quickly.
  • Drop-in code snippets make it easy for you to link to your auctions.
  • Advanced bidder approval process, driving qualified bidders and quality bids to your auctions.
  • Cross marketplace listings. Post your auctions on your own website plus our marketplace(s).
  • Auction reports & statistics.

Standard Features:

  • Auction creation tools. Fully manage your auction with ease.
  • Item management tools - Add/edit/delete, one at a time or in mass with our import tools.
  • Image uploading tools - Upload from your computer in mass or ftp to our servers, no image limits.
  • Bidder management tools - Whitelists/blacklists, automatic/manual approval to bid.
  • Tools to enter phone/fax/floor bids & bidders so you can manage all bids & bidders in one place.
  • Invoicing system - Automatic taxing, shipping, and fees based on customizable rules.
  • Easy reconciliation process with automated email notifications.
  • Automated credit card payment processing.
  • Absentee biding (timed auctions), live bidding, or absentee & live bidding together.
  • "Silent" absentee bidding mode also available. (Competing bids aren't shown to users).
  • Monitor bids & add bids received from phone/etc.
  • Unlimited administration user accounts.
  • Reporting to measure your auctions performance.
  • Group/ungroup lots on the fly when offering grouped (choice) items.
  • Unsell lots when there are errors and discrepancies and offer them up for bidding again.
  • Automatic/custom asking prices.
  • Recover under bids.
  • Automatic/custom bid increments.
  • Bidder interest notification (know when bidders are hovering over the bid button).
  • View complete list of participating bidders.
  • View a bidders information on the fly.
  • Automatic or manual internet bid acceptance.
  • Advanced bidder messaging capabilities.
  • Automatic absentee (max bid) handling. With the option of manually accepting/denying.
  • Multiple high quality images per item.
  • Grouped item (choice) bidding.
  • "Times the money" bidding.
  • Currency conversion system for bidders. Run your auctions in whatever currency you want.
  • Upcoming & past auction and item search.
  • Auctioneer contact/question forms for bidders. Allows bidders the ability to ask you questions about your auctions.

Marketing & Information Services:

We provide automatic marketing to our extensive bidder database as well as auction syndication to the internet's auction community at large.

  • Automatic auction listings on appropriate marketplace sites, and optional listings on your own website(s).
  • Weekly newsletter, keeping bidders up to date on upcoming auctions.
  • Targeted emails promoting your specific auctions to interested bidders, promoting repeat business and customer loyalty.
  • Auction listing distribution to online marketing channels.
  • Targeted marketplace audiences.
  • Auction syndication, RSS feeds.
  • Search engine marketing.
  • Auction reminders for bidders.
  • Out-bid notifications for bidders.
  • Bidder personalized 'MyAgent' emails.
  • Facebook, Twitter, & other social network postings.
  • News/Press Releases.
  • Search engine optimized.
  • Bidders can contact you directly from your auction & item pages.
  • Advanced auction & item searches for bidders.

Additional Support Services:

  • Catalogue & image uploading services.
  • On-site live auction bidding administration & clerking services.
  • On-site cataloguing, photographing, & uploading services.